Terms & Conditions

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to Apache Pizza. These Terms and Conditions ("Terms") govern your access to and use of the Apache Pizza website located at apachepllza.com (the "Website") and any services offered through the Website (collectively, the "Services").

By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Website or Services. Please read these Terms carefully before placing an order or using our Services.

1. General Information

1.1 About Apache Pizza

Apache Pizza is a pizza delivery and takeaway service operating in Ireland. We are registered in Ireland with company registration number 23083685. Our registered address is:

Apache Pizza
20A Muller Trunkway St.
Payton, NT 6208
Ireland

1.2 Contact Information

Phone: +6744684778
Email: [email protected]
Business Hours: Monday - Sunday, 11:00 AM - 11:00 PM

1.3 Acceptance of Terms

By creating an account, placing an order, or using any part of our Services, you confirm that:

2. Use of Website and Services

2.1 License to Use

Apache Pizza grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and Services for personal, non-commercial purposes in accordance with these Terms.

2.2 Account Registration

To access certain features of our Services, you may need to create an account. When creating an account, you agree to:

Apache Pizza reserves the right to suspend or terminate accounts that provide false information, violate these Terms, or engage in fraudulent activity.

2.3 Prohibited Uses

You agree not to use the Website or Services to:

3. Orders and Payment

3.1 Placing Orders

Orders can be placed through our Website, mobile application, or by telephone. When you place an order, you are making an offer to purchase products from Apache Pizza. We reserve the right to accept or reject any order at our discretion.

3.2 Order Confirmation

Once you place an order, you will receive an order confirmation via email or SMS. This confirmation does not constitute acceptance of your order. Your order is accepted when we begin preparing your food and you receive a preparation confirmation.

3.3 Pricing

3.4 Payment Methods

We accept the following payment methods:

Payment information is processed securely through third-party payment processors. Apache Pizza does not store complete credit card information on our servers.

3.5 Order Modifications and Cancellations

If you need to modify or cancel your order, please contact us immediately at +6744684778. We will make reasonable efforts to accommodate your request, but modifications or cancellations may not be possible once food preparation has begun.

4. Delivery and Collection

4.1 Delivery Service

We offer delivery services within designated delivery areas. Delivery availability and minimum order requirements vary by location. Estimated delivery times are approximate and not guaranteed. Delivery times may be affected by:

4.2 Delivery Address

You are responsible for providing an accurate and complete delivery address. If we are unable to complete delivery due to incorrect address information, additional delivery charges may apply, or your order may be cancelled without refund.

4.3 Collection Service

Collection orders are available at all Apache Pizza locations during operating hours. You will be notified when your order is ready for collection. Please bring your order confirmation and valid identification when collecting your order.

4.4 Age-Restricted Products

If your order contains age-restricted items, you must be able to provide valid identification proving you meet the minimum age requirement. We reserve the right to refuse delivery or collection if identification cannot be provided.

5. Food Safety and Allergens

5.1 Food Preparation

All food is prepared in kitchens where allergens are present. While we take precautions to minimize cross-contamination, we cannot guarantee that any product is completely free from allergens.

5.2 Allergen Information

Allergen information for our products is available upon request. If you have food allergies or dietary restrictions, please contact us before placing your order. It is your responsibility to inform us of any allergies or dietary requirements.

5.3 Food Quality

We are committed to maintaining high food safety and quality standards. If you have concerns about food quality or safety, please contact us immediately at +6744684778.

6. Returns, Refunds, and Complaints

6.1 Quality Issues

If you are not satisfied with the quality of your order, please contact us within 24 hours of delivery or collection. We will investigate your complaint and may offer:

6.2 Incorrect Orders

If your order is incorrect or incomplete, please contact us immediately. We will arrange for the correct items to be delivered or provide an appropriate refund.

6.3 Refund Processing

Approved refunds will be processed within 5-10 business days to the original payment method. Please refer to our separate Refund Policy for detailed information.

6.4 Complaints Procedure

We take all complaints seriously. To make a complaint:

  1. Contact us by phone at +6744684778 or email at [email protected]
  2. Provide your order number and details of the issue
  3. We will investigate and respond within 7 business days
  4. If you are not satisfied with our response, you may escalate to our management team

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, images, videos, software, and designs, is the property of Apache Pizza or its licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Trademarks

Apache Pizza®, our logo, and other marks are registered trademarks of Apache Pizza. You may not use these trademarks without our prior written permission.

7.3 Limited Use

You may view, download, and print content from the Website for personal, non-commercial use only. You may not:

8. User Content and Reviews

8.1 Submission of Content

You may have the opportunity to submit reviews, comments, feedback, or other content ("User Content"). By submitting User Content, you grant Apache Pizza a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content.

8.2 Content Standards

User Content must not:

8.3 Moderation

Apache Pizza reserves the right to monitor, edit, or remove any User Content that violates these Terms or is otherwise objectionable.

9. Limitation of Liability

IMPORTANT: Please read this section carefully as it limits Apache Pizza's liability to you.

9.1 Service Provision

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

9.2 Limitation of Liability

To the maximum extent permitted by law, Apache Pizza shall not be liable for:

9.3 Maximum Liability

In any event, Apache Pizza's total liability to you for all claims arising from or related to the Services shall not exceed the amount you paid for the order giving rise to the claim, or €100, whichever is greater.

9.4 Exceptions

Nothing in these Terms excludes or limits our liability for:

10. Indemnification

You agree to indemnify, defend, and hold harmless Apache Pizza, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

Please review our Privacy Policy at apachepllza.com/privacy-policy.html

12. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by Apache Pizza. We are not responsible for the content, privacy policies, or practices of third-party websites. You access third-party websites at your own risk and should review their terms and policies.

13. Termination

13.1 Termination by You

You may stop using our Services at any time. If you have an account, you may close it by contacting us.

13.2 Termination by Us

We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms.

13.3 Effect of Termination

Upon termination, your right to use the Services will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

14. Modifications to Terms

Apache Pizza reserves the right to modify these Terms at any time. We will notify you of material changes by:

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Services.

15. Governing Law and Jurisdiction

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions.

15.2 Jurisdiction

Any disputes arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Ireland. However, we retain the right to bring proceedings against you for breach of these Terms in your country of residence or any other relevant jurisdiction.

15.3 Dispute Resolution

Before initiating formal legal proceedings, we encourage you to contact us to seek resolution of any disputes informally. Many disputes can be resolved through direct communication.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Apache Pizza regarding the Services and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms without restriction.

16.5 Force Majeure

Apache Pizza shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

16.6 Headings

The headings in these Terms are for convenience only and have no legal or contractual effect.

17. Contact Information

If you have any questions about these Terms or our Services, please contact us:

Apache Pizza

Address:
20A Muller Trunkway St.
Payton, NT 6208
Ireland

Phone: +6744684778

Email: [email protected]

Company Registration Number: 23083685

Business Hours: Monday - Sunday, 11:00 AM - 11:00 PM


© 2025 Apache Pizza. All rights reserved.
These Terms & Conditions are effective as of January 1, 2025.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

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