Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Apache Pizza ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website apachepllza.com, use our services, or interact with us in any way.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Place an order for pizza or other products
Create an account on our website
Subscribe to our newsletter or marketing communications
Contact us through our contact form, email, or telephone
Participate in surveys, promotions, or contests
Leave reviews or feedback about our products or services

The personal information we may collect includes:

Contact Information: First name, last name, email address, telephone number, delivery address, billing address
Account Information: Username, password, order history, preferences
Payment Information: Credit/debit card details, billing information (processed securely through third-party payment processors)
Communication Information: Any information you provide in messages, feedback, or correspondence with us

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

Device Information: IP address, browser type and version, operating system, device type
Usage Information: Pages visited, time spent on pages, links clicked, referring website
Location Information: General geographic location based on IP address
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 5 for details)

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

Social media platforms if you interact with us through social media
Payment processors providing transaction confirmation and fraud prevention services
Marketing partners and analytics providers
Publicly available sources

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Processing and Service Delivery

Processing and fulfilling your pizza orders
Managing delivery logistics and communicating with you about your order status
Processing payments and preventing fraudulent transactions
Providing customer support and responding to your inquiries
Managing your account and preferences

2.2 Communication and Marketing

Sending order confirmations, receipts, and delivery notifications
Providing information about our products, services, and special offers
Sending newsletters, promotional materials, and marketing communications (with your consent)
Conducting surveys and gathering feedback to improve our services
Responding to your questions, comments, and requests

2.3 Business Operations and Improvement

Analyzing website usage and customer behavior to improve our services
Developing new products and services
Conducting research and analytics
Maintaining and improving website functionality and security
Troubleshooting technical issues

2.4 Legal and Safety Purposes

Complying with legal obligations and regulations
Enforcing our Terms & Conditions and other policies
Protecting our rights, property, and safety, and that of our customers and others
Preventing fraud, security breaches, and other illegal activities
Responding to law enforcement requests and legal proceedings

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with the following categories of recipients:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

Payment Processors: To process credit card payments and other transactions securely
Delivery Services: To fulfill and deliver your orders
Technology Providers: For website hosting, data storage, and IT infrastructure
Marketing Services: For email marketing, advertising, and analytics
Customer Support: For managing customer inquiries and support tickets

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If Apache Pizza is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements

We may disclose your information when required by law or in response to:

Legal processes, court orders, or government requests
Investigations of potential violations of our policies
Situations involving potential threats to safety or security
Protection of our legal rights and property

3.4 With Your Consent

We may share your information with other parties when you provide explicit consent or direct us to do so.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

The nature of the information and why we collected it
Legal, accounting, or reporting requirements
Whether you have an active account with us
Business needs such as fraud prevention and security

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable laws and our data retention policies.

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us recognize your device, remember your preferences, and improve your browsing experience.

5.2 Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including order processing and account access
Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information
Functionality Cookies: Remember your preferences and choices to provide enhanced features
Targeting/Advertising Cookies: Used to deliver relevant advertisements and track advertising campaign effectiveness

5.3 Third-Party Cookies

We use third-party services such as Google Analytics, Facebook Pixel, and other analytics and advertising tools that may place cookies on your device. These third parties have their own privacy policies governing their use of information.

5.4 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

View what cookies are stored and delete them individually or all at once
Block third-party cookies
Block cookies from specific websites
Block all cookies
Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact your ability to use certain features of our website and may affect your user experience.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

6.2 Correction

You have the right to request correction of any inaccurate or incomplete personal information we hold about you.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

6.4 Objection and Restriction

You have the right to object to or request restriction of certain processing of your personal information, including direct marketing.

6.5 Withdraw Consent

Where we process your information based on consent, you have the right to withdraw that consent at any time.

6.6 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

Clicking the "unsubscribe" link in our marketing emails
Adjusting your account preferences
Contacting us directly using the contact information below

6.7 Exercising Your Rights

To exercise any of these rights, please contact us using the contact information provided in Section 11. We will respond to your request within the timeframe required by applicable law.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission using SSL/TLS technology
Secure storage systems with restricted access
Regular security assessments and updates
Employee training on data protection and security
Secure payment processing through PCI-DSS compliant payment processors

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information promptly.

9. International Data Transfers

Apache Pizza operates in Ireland. If you are accessing our website from outside Ireland, please be aware that your information may be transferred to, stored, and processed in Ireland and other countries where our service providers operate. These countries may have data protection laws that differ from those in your country.

By using our services, you consent to the transfer of your information to Ireland and other countries as described in this Privacy Policy. We will take appropriate measures to ensure that your personal information receives an adequate level of protection wherever it is transferred.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy on our website with a new "Last Updated" date
Sending you an email notification if you have an account with us
Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Apache Pizza

Address:
20A Muller Trunkway St.
Payton, NT 6208
Ireland

Phone: +6744684778

Email: [email protected]

Company Registration Number: 23083685

Business Hours: Monday - Sunday, 11:00 AM - 11:00 PM

We will respond to your inquiry as promptly as possible, typically within 30 days of receipt.

12. Compliance and Supervisory Authority

Apache Pizza is committed to complying with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) where applicable. If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable law, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

Irish Data Protection Commission:
Website: www.dataprotection.ie